Category: News
Merry Christmas
2022 has been a challenging year in many ways. We really appreciate that you have faithfully supported and trusted us. For this, we thank you wholeheartedly and wish you a happy holiday season as well as a prosperous 2023.

From 26.12.2022 to 01.01.2023 visuSolution GmbH will be closed.
For urgent issues, you can contact us via our service hotline from 9 am – 5 pm. If you should be unable to reach us directly by telephone, please send us an e-mail to hotline@visusolution.com with your callback request or use our contact form on our homepage contact-visusolution. We will get back to you as soon as possible.
Please note our latest delivery date on 20.12.2022 for your orders this year.
Stay healthy and confident!
Best regards
Your visuSolution Team
Summer break
Summertime is vacation time. We are also going on vacation.
We will use this time to provide you excellent support in the future.
Starting from
01.08. until 06.08.2022
we will perform intensive
maintenance work
on our operating system.

For this reason, we will only be partially available.
Please send us an e-mail to hotline@visusolution.com or use our contact form on our homepage: Contact – visuSolution GmbH
We will get back to you as soon as possible.
Thank you for your understanding.
Your visuSolution Team.
visuReal Pro End of Life
Good Bye visuReal Pro
Dear visuReal Pro user,
this is to provide you with important information on the operation of your visuReal Pro video centration system. The product has already been discontinued on March 31, 2021 for the delivery of hardware and provision of updates. Now the software app is finally “retired” and will be removed from the App Store. Please note the following dates and recommendations.
Your visuSolution Team

Software App End of Life - When?
Software App End of Life – November 12, 2021 – from this date the visuReal Pro app will no longer be available in the App Store.
What you should do next?
Continued use and backup – If you still use your visuReal Pro and want to continue using it, you should do the following:
Create a backup of your iPad!
You can find information about this on the support page of Apple
Alternative Options
We will be pleased to advise you on alternative video centering solutions, e.g. visuReal portable and visuReal MASTER, from our company.
Myopia, Children and Digital Centration Devices (DCDs)
Myopia - prevalence in children
Myopia (or nearsightedness) is a common vision problem that often begins between the ages of 6 and 14. It affects up to 5% of preschoolers, about 9% of school-aged children, and nearly 30% of adolescents.


How myopia develops
With myopia, the eye is longer than normal from front to back, or the cornea (the clear window at the front of the eye) is too steeply curved. This makes things that are far away from you look blurry.
Childhood-onset myopia is most commonly caused by the eyes growing too quickly, or continuing to grow after age 10-12 when eye growth should normally cease. Genetics, environment, and the individual’s characteristics can all contribute to this excess growth
What causes myopia
Spending more time on close work has been linked to the development of myopia, such as reading, playing computer games, drawing, or using smartphones and tablets.
Electronic hand-held devices are easy for toddlers to use resulting in increased exposure to close work at a younger age.
Myopia can be hereditary, and a person’s ethnicity and family background can increase the risk.
A person with one short-sighted parent has three times the risk of developing myopia – or six times the risk if both parents are short-sighted.

Symptoms of myopia include
- Complaints of blurry vision (like not being able to see the board in school)
- Squinting to try to see better.
- Frequent eye rubbing.
- Frequent headaches.

How do the COVID-19 pandemic lockdowns worsen myopia in children
The COVID-19 pandemic has led to many schools becoming virtual. That means kids have been spending more time on screens and close-up work. Social distancing measures and staying home also equals less time that many children spend outside. These factors have doctors concerned about the potential for a big increase in myopia in children. To help lower the risk of myopia, especially during the pandemic, encourage your child to take frequent breaks from close-up work, spend daily time outside when possible, and limit recreational screen time.
What is myopia control or myopia management
Myopia cannot be reversed or cured, but it can be treated. The goals of treatment are to improve your child’s vision and prevent it from getting worse. This is important for protecting their eye health in the future, even if they still need glasses or contact lenses.
Wearing a lens made to the child’s prescription will ensure light is focused onto the back of their eye (retina) correctly so distant objects don’t appear as blurry. Taking into account that the thickness and weight of the lenses will depend on how short-sighted the kid is.
The children’s eyesight often changes as they get older, which means they may eventually need to use 2 pairs of glasses: 1 pair for close vision activities such as reading, and the other pair for distance vision activities, such as watching television.
Some parents prefer their kids to use bifocal lenses that allow them to see objects clearly that are both closeup and far away without changing their glasses. Some others, choose to get multifocal lenses that help to see nearby objects and those at middle and long distances (varifocal glasses).
How a Digital Centration Device (DCD) can help
Since pediatric dispensing requires a different approach and more specialist skills. Any errors in dispensing will have a more profound effect (like accelerating the progression of myopia) and children are not always able to communicate if something is uncomfortable or impacting their vision.
A child’s face is not just a scaled-down version of an adult’s face. There are various of anatomical differences which should be considered in the choice of frame.
The main differences are:
- Reduced crest height
- Larger frontal angle
- Widened splay angle (the angle of the pad bridge)
- Smaller bridge projection
- Smaller head and temple width
- Less pantoscopic tilt
A DCD can provide the ECP (dispensing optician or optometrist) with the most accurate and precise measurements in order to give the best possible fit, cosmetic appearance, and visual outcome. It will definitely provide a positive experience for the child.
A piece of equipment such as the visuReal Master can make the dispensing measurement process easy, fast, and efficient. Since there is only a small window of opportunity to try on frames before the child loses concentration.
Remember that, as with adults, one pair of spectacles often does not meet the child’s lifestyle requirements: sports, hobbies, light protection, safety, and use of digital devices–all should be considered and the appropriate frames and lenses recommended.
For more information or to address specific inquiries regarding our visuReal digital centration systems, please feel free to contact us.
Photo source: Hoya Lens, artwork for MiYOSMART spectacl lens for chilren
Free-form Lenses & Digital Centration Devices (DCD)
Freeform since over 20 years
It is a bit more than 20 years since free-form generated progressive lenses were introduced into the marketplace. In their infancy, these lenses were looked upon as complex and expensive products, which many in both the industry and profession said would never catch on.
Well, it is evident that this production process has been adopted by all of the major manufacturers and is definitely here to stay. Not only has the freeform process been utilized for progressive lenses, but there is increasing use of the technology on every other type of spectacle lens, including an example of free-form bifocals.


What does the free-form Lens Technology mean to your patients and your business?
Free-form is a manufacturing technology that has been developed since the late 1980s where special Computer Numeric Controlled (CNC) machines are used to produce high precision lenses. Traditional lenses are surfaced on just one side and the best vision is in the center of the lens, while free-form lenses are surfaced on both sides customizing the lens to the patient’s prescription in a very precise manner. In fact, free-form technology can surface lenses in power increments of 0.01 diopter (D), compared with 0.125 to 0.25 D increments of conventional eyeglass lens tooling.
We can say that this technology can be considered as a gift to those opticians specializing in designing their patient’s eyewear.
How does a Digital Centration Device like visuReal fit in here?
As we already explained, free-form technology allows us to design customized lenses for every patient. Naturally, we need to take different and more precise frame measurements to allow the software designer to place optimum optics in the right places.


Which measurements are important?
In addition to the basic frame measurements besides monocular PD’s and segment heights, the following measurements are a must to truly customize the eyeglasses:
- Position of Wear (PoW)
- Vertex Distance
- Pantoscopic Tilt
- Panoramic Angle
For more info regarding measurements provided by the visuReal® equipment, please visit our blog entry
Necessary measurements for dispensing and fitting new glasses
What are the benefits of Freeform lenses?
- Wider field of vision due to back surface design.
- Maximized visual acuity at all distances.
- Wider intermediate and near zones.
- Minimal visual “swim and sway.”
- Low levels of unwanted astigmatism.
- Aspheric/atoric designs make the lenses thinner and flatter.
- Reduction of Higher Order Aberrations.
When we are talking about free-form lenses, we are mainly thinking about PALs. However, single vision free-form lenses really create the Wow-effect. They offer clear, natural, and distortion-free vision all the way to the periphery of the lens.
Wherever you are with free-form technology right now, embrace it. It is the way of the future.
For more information or to address specific inquiries regarding our visuReal digital centration systems, please feel free to contact us.
photo source: Knecht und Müller
Short Summer Break
Our modified support hours
Summer time is holiday time! So, we are also going on holiday.
From 9.8. to 13.8.2021 visuSolution GmbH will be closed!
Our telephone support will be there for you in reduced summer staffing during this time!
Our summer support
from 09.08. to 13.08.2021
Mondays – Fridays from 9 a.m. to 4 p.m.

Our services during this time
During this you can:
– call us and send us an e-mail
– place orders
– get license activations
– get help via remote control
The production, shipping / returns and accounting departments are not staffed during the company holidays.
After 13 August, we will be back in full operation and at our usual business hours!
Relax and enjoy the summer!
Best regards
Your visuSolution Team
5 Years of Vision
5% Anniversary Discount in July
Celebrating 5 years of visuSolution – delighted to have YOU with us!
For 5 years, you have been working with us to provide better vision.
On this occasion, we are giving an anniversary discount of 5 percent on all orders in the month of July 2021!
Thank you for your loyalty and the good cooperation. Be on board for the next 5 years as well! That would make us happy.

Digital Eyewear Dispensing Becoming Basic

Essentially, a digital video centration system performs the basic measurements, such as pupillary distance, segment height for progressive lenses, vertex distance, panoramic angle, and pantoscopic tilt. A digital photo function is also included for capturing how the consumer looks wearing the spectacles.
While the refraction position is the matching of the prescription with the consumers’ visual needs, the visuReal system provides a set of measurements that allow the laboratory to make alterations to the lens design to match the consumer’s prescription needs for maximizing visual quality.
The main benefits of a visuReal system are that precision and accuracy are enhanced, as it takes more precise readings as compared to the traditional method, minimizing human error.
Practitioners who think they can rely on existing skill sets will see themselves losing competitive advantage over the years when consumers stop coming back as they are not keeping up with the current technology.
visuReal Master B2B interface

Soon working with any PMS application
Because connectivity is crucial in a digitalized workplace.
The #visuReal Master B2B interface app will be a powerful software advancement and a function that is designed to efficiently transfer your customer’s eyeglasses measurements data with any Practice Management Software (PMS) application or database using industry standards.
It will easily and quickly automate data flows and connect your visuReal Master device to external applications while maintaining a simple interaction to view information, correct errors, and resubmit data if needed.
Coming soon, stay tuned!