Why doesn’t the light signal appear after starting the Master?

Video CentrationvisuReal Master

When the Master is switched on by the magnet or by the power plug being inserted into the power socket, the eye catcher (red LED) appears within 5 seconds and runs completely from the bottom to the top, at the top it stops for 1-2 minutes, then it goes out. If you have done everything correctly, but the Eye Catcher does not appear, first check whether the socket has power at all. If so, check whether the plug in the back of the Master is properly seated. If the Eye Catcher still not appear, please contact us, you probably need a new power supply.